Tunnel Urban Retreat | Hotel in Siem Reap

| 10.0 (15 Reviews) |  1 Bathroom
Siem Reap Hotel | Tunnel Urban Retreat

Hotel in Siem Reap

Family-friendly hotel with spa services and a 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and massage/treatment rooms.
Housekeeping is available on request.
Tunnel Urban Retreat offers 19 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more
 
Street 82, Siem Reap, 171202, Cambodia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Rainfall showerhead
  • Shampoo
  • Towels
  • Shower
  • Toothbrush and toothpaste
  • Soap
  • Hair dryer
  • Toilet paper
  • Eco-friendly toiletries
Bedroom
  • Free cribs/infant beds
  • Air conditioning
  • Blackout drapes/curtains
  • Bed sheets
  • Electrical adapters/chargers
  • Bulk dispenser for toiletries
  • Desk chair
  • Connecting rooms available
  • Slippers
  • Safe
  • Local maps
  • LED light bulbs
  • Desk
  • Iron/ironing board (on request)
  • Eco-friendly cleaning products used
Breakfast
  • Coffee/tea in common area(s)
  • Room service available
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: USD 6 for adults and USD 6 for children
  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service
  • Electric kettle
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free secured self parking on site
Accessibility
  • Tile flooring in public areas
  • This property does not have elevators
  • Tile flooring in room
  • No elevator (single level property)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Bicycle rentals
  • Ziplining
  • Horse riding
  • Spa services
  • Bike parking
  • Bike storage
  • Outdoor pool
  • Bicycle tour information
Entertainment
  • 40-inch LCD TV
  • Satellite channels
General
  • Meeting room
  • Coworking space
  • Front-desk safe
  • Water dispenser
  • Khmer
  • English
  • Books
  • Local culture & ecosystem education
  • At least 80% of food locally-sourced
  • Local artist showcase
  • Designated smoking areas
  • Locally-owned & organized tours & activities
  • Vegetarian dining options
  • Renovated entire property - June 2024
  • Water dispenser
  • Romance packages available
  • At least 80% lighting from LEDs
  • Rooftop garden
Guest Services
  • Outdoor pool
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Concierge services
  • Luggage storage
  • Change of bedsheets (on request)
  • Multilingual staff
  • Dry cleaning service
  • Tour/ticket assistance
  • 24-hour front desk
  • Housekeeping (on request)
  • Change of towels (on request)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
Outdoors
  • Pool sun loungers
  • Garden
  • Terrace
Spa
  • Massage/treatment rooms
  • Body wraps
  • Couples treatment room(s)
  • Manicures and pedicures
  • Aromatherapy
  • Detox wraps
  • Massage - hot stone
  • Massage - Swedish
  • Body scrubs
  • Massage - deep-tissue
  • Facials
  • Treatment room
  • Body treatments

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 4 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for continental breakfast: approximately usd 6 for adults and usd 6 for children airport shuttle fee: usd 25 per vehicle (one-way, maximum occupancy 3) airport shuttle fee per child: usd 25 (one-way), (up to 18 years old) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets cannot be left unattended pets stay free service animals are welcome, and are exempt from fees welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome mobile payment options include: alipay safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property uses eco-friendly cleaning products

Reviews

Claude
Jun 19, 2025 03:18:40 PM
Review Score:   10
Summary: I have stayed here several times. Quiet street. Staff is fantastic. Will be back and stay again. Value in property
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Garden View
Room Size: 194 square feet m2
1 King Bed
Double Room with Garden View

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 5, Square meters - 18, Number of bathrooms - 1, Mini-fridge, Private bathroom, Pool view, No rollaway/extra beds, Square feet - 194, Garden view, Bed count minimum 1, Bed count maximum 1
Three-Bedroom Villa
Room Size: 538 square feet m2
3 King Beds
Three-Bedroom Villa

General

Mini-fridge, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Garden view, Number of bedrooms - 3, Bed count maximum 3, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 3
Family Room
Room Size: 388 square feet m2
3 King Bed and Twin Beds
Family Room

General

Number of living rooms 0, Mini-fridge, Private bathroom, Pool view, Number of bedrooms - 0, Garden view, Ping - 11, Square meters - 36, Square feet - 388, Bed count maximum 3, Number of bathrooms - 2, Bed count minimum 3

FAQ's

Is this Tunnel Urban Retreat pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Tunnel Urban Retreat have a swimming pool?

Yes, this Tunnel Urban Retreat has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tunnel Urban Retreat?

Best-rates for the Tunnel Urban Retreat starts from $44 per night with includes Air Conditioner, Guest Services, Breakfast, Business Services, Sports/Activities, Spa, Bar, Laundry, Parking, Pool, Balcony/Terrace, Eco Friendly, Child Friendly, Internet, Designated Smoking Area, Accessibility, Bedding/Linens, Wellness Facilities, Restaurant, Kitchen with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Tunnel Urban Retreat a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tunnel Urban Retreat wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tunnel Urban Retreat has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tunnel Urban Retreat?

Based on the information reported by the owner or manager, the Tunnel Urban Retreat indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tunnel Urban Retreat?

Based on the information reported by the owner or manager, details for the cancellation policy for the Tunnel Urban Retreat are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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